Company

QUALITY MANAGEMENT

It is the responsible for providing the necessary articulation so that in Farebus we can develop our activities in an efficient way. It constitutes the vital organization “soft” without which our “hard”- material resources- could not generate the required efficiency levels

The quality management system foundations in Farebus are formed by:

Our mission:

• To be the leading supplier of buses, their maintenance and repairing services in selected markets.

Our values:

• compromise with the objectives, customer guidance, exemplarity, proactivity, professionalism, constant desire to better ourselves.

Our key strategy:

• to create the possible maximum value for our customers, shareholders and collaborators.

Our management principles:

• Our customer’s satisfaction is our main aim and a essential factor for our company’s success. All our activities are oriented to our external and internal customers.
• The management looks for innovation and constant improvement, providing the environment and necessary means to allow the highest level of contribution, both individual and collective.
• The preventative approach in our activities helps us eliminate our problems; any error or defect will not take place if their causes are eliminated beforehand.
• Innovation and positive attitude towards improvement must be based on identifying opportunities with data instead of intuition and detecting real causes in order to introduce permanent solutions and value their effectiveness.
• The standard of fulfilment for any activity, product and/or service which anyone of us carries out, apart from our responsibility level, is perfect at the first attempt, without defects and as soon as possible. Any other level of fulfilment should not be accepted.